Privacy Policy

FUZANCE – www.fuzance.com
Last updated: 18/08/2025

1. Data Controller

The data controller for personal data is:
FUZANCE (FUZ)
SAS registered with the Paris Trade and Companies Register under number 987 666 096
Registered office: 6 villa du Mont Tonnerre, 75015 Paris, France
Email: contact@fuzance.com

2. Data collected

FUZANCE collects and processes personal data in the following cases:

- When ordering a product : name, surname, postal address, email address, telephone number, payment information (not stored by FUZANCE).

- When creating a customer account (if applicable).

- When subscribing to the newsletter : email address.

- Via cookies (see article 8).

This data is collected directly from the user via the website forms.

3. Purposes of the processing

The data collected is used for the following purposes:

- Order processing, shipping and tracking

- Customer service and product returns management

- Sending transactional or communication emails (invoices, order tracking)

- Sending commercial information or newsletters (only with consent)

- Compliance with legal obligations (invoicing, accounting)

4. Legal basis for processing

The treatments are based on:

- The execution of a contract (order, delivery, after-sales service)

- Explicit consent (newsletter subscription)

- Compliance with legal obligations

- FUZANCE's legitimate interest in improving its service and protecting its business

5. Data Recipients

The data is processed solely by FUZANCE and its contractual subcontractors necessary for the performance of services:

- E-commerce platform (Shopify)

- Payment providers (Stripe, etc.)

- Carriers and logistics providers

- Website host

- Email or newsletter management tools

These subcontractors are contractually committed to respecting the confidentiality and security of the data.

6. Shelf life

Personal data is stored:

- During the business relationship (and 3 years after the last activity for inactive contacts)

- For 10 years for accounting documents/invoices (legal obligation)

- Until you unsubscribe from newsletters

7. User Rights

In accordance with the General Data Protection Regulation (GDPR) , every user has the following rights regarding their personal data:

- Right of access

- Right of rectification

- Right to erasure (“right to be forgotten”)

- Right to restriction of processing

- Right to object

- Right to portability

- Right to withdraw consent at any time

These rights can be exercised by contacting FUZANCE by email at:
📩 contact@fuzance.com
A response will be provided within a maximum of 30 days .

The user can also lodge a complaint with the CNIL ( www.cnil.fr ) if they believe their rights have not been respected.

8. Cookies

The website www.fuzance.com uses cookies to:

- The proper functioning of the site (technical cookies)

- Website traffic statistics (Google Analytics, etc.)

- Payment or security services

- Sending personalized advertising (with consent)

On their first visit to the site, the user is informed of the use of cookies via a banner and can accept, refuse or configure their use.

9. Data Security

FUZANCE implements all appropriate technical and organizational measures to guarantee the confidentiality, integrity and security of personal data, in particular through:

- Data encryption (SSL)

- Restricted access to information

- GDPR-compliant service providers

10. Transfer outside the EU

Data may be transferred outside the European Union, in particular via tools used (Shopify, Google, etc.), but only to countries or providers offering a level of protection compliant with the GDPR (e.g., standard contractual clauses).

11. Policy Amendment

FUZANCE reserves the right to modify this policy at any time.
Users will be notified via the website or by email in the event of substantial changes.